Online booking system
for businesses in Jordan

Saree3 builds online booking systems for businesses in Jordan. Online booking added to a company website starts from 700 JOD, and a full custom booking system with staff, payments and reports starts from 4,500 JOD. Customers pick a service and a free time, pay a deposit if you ask for one, and get a reminder before they arrive.

A booking system replaces the back and forth on the phone and WhatsApp. Your team sees every appointment in one calendar, and customers can book at 11 at night without waiting for someone to reply.

Who an online booking system is for

• Clinics and medical centres. An appointment booking system by doctor, branch and visit type, with time slots that match each doctor's schedule.
• Salons, spas and beauty clinics. Booking by service, staff member and duration, so a 30-minute service and a 2-hour treatment never overlap.
• Gyms and fitness centres. Class booking with a seat limit, a waiting list and membership checks.
• Sports courts and pitches. Hourly booking for football, padel and tennis courts, with peak and off-peak prices.
• Tours and activities. Dates, group sizes, pickup points and deposits for trips inside Jordan.
• Venues and halls. Booking of rooms, halls and event spaces by day or by session, with a request and approval step.
• Transport. Seat booking on routes and trips, with a seat map and a ticket the driver scans.

What an online booking system includes

• Calendar and availability. Working hours, breaks, holidays, buffers between appointments and how far ahead customers may book.
• Staff, rooms and resources. Each doctor, stylist, coach, court or vehicle has its own schedule, so the system offers only the times that are really free.
• Services and prices. Each service has a duration, a price and the staff who can perform it.
• Deposits and payments. Card payment through a Jordan payment gateway contracted with your bank or a licensed payment company. You decide whether customers pay in full, pay a deposit or pay on arrival.
• Reminders. Confirmations and reminders by WhatsApp, SMS or email. WhatsApp reminders run through Meta's WhatsApp Business Platform, which bills per message by type and country, so that running cost is shown in the proposal.
• Admin panel. Your team adds, moves and cancels bookings, blocks times and sees the day at a glance on a phone or a computer.
• Customer accounts. Optional logins so returning customers see their history and book again in a few taps.
• Reports. Bookings by service, staff and branch, no-shows, cancellations and deposits collected.
• Arabic and English. The booking pages and the messages in both languages.

Two ways to add online booking

Most businesses fit one of two paths. The proposal says which one fits yours and why.

Payment is 50% to start and 50% at launch, and larger systems are split into milestones. Care plans after launch start at 80 JOD per month. When the system needs a customer app, it is built by the same team on our mobile app development side.

Ready-made booking app or a custom booking system?

Ready-made booking tools are a good starting point for many businesses. You sign up, add your services and start taking bookings the same day. They usually charge a monthly subscription, and the booking rules, the design and the way your data is kept follow how the tool works.

A custom booking system costs more at the start and has no subscription to the tool. It makes sense when:

• Your booking rules do not fit a standard tool, such as shared rooms, mixed group and private sessions, or seat maps.
• You have several branches and want one calendar, one customer list and one set of reports.
• You want deposits through a gateway in Jordan and receipts in Arabic.
• Bookings must flow into your accounting, ERP or membership system.
• You want your own branded app, and the customer data stays on an account in your company's name.

If a ready-made tool covers what you need, we say so in writing. Sometimes the right first step is a booking tool linked from a good website, and a custom system later when the business outgrows it.

Appointment booking for clinics in Jordan

Clinic booking has its own needs. Each doctor has different days and visit lengths, follow-ups need a different slot from first visits, and receptionists must still book patients who call. We keep the booking form to what the clinic needs to plan the visit and store patient details on an account in the clinic's name, with access limited by role. More on clinic sites is on our clinic website design in Jordan page.

Cutting no-shows with deposits and reminders

An empty slot that was booked costs more than an empty slot that was never taken. Two tools reduce it: a reminder the day before with a one-tap option to cancel, which frees the slot for someone else, and a deposit for long or high-value bookings. You set the cancellation window and whether the deposit is refunded, and the system applies the rule the same way every time.

How a booking system project runs

1. Workflow session. We map your services, staff, branches, booking rules and payment rules with the people who take bookings today.
2. Proposal. A written proposal with the scope, the schedule and the fixed price. Simple booking on a website gets a proposal within one business day.
3. Screen design. We design the customer booking flow and the admin screens, and review them with your team.
4. Development in milestones. Each milestone delivers working screens your team can test with real services and times.
5. Payments and messages. We connect the payment gateway in test mode, then the WhatsApp, SMS or email reminders.
6. Launch and training. We go live, train your staff and support them through the first weeks.

Booking flows we have built

Booking is part of several things we have built. On Ejar El Dar, a rental app on our portfolio, tenants book apartment viewings with the owner from their phone. We have also designed seat booking for transport routes, with a ticket the driver scans, and time-slot booking for a leisure venue. Each project used the same building blocks described above, set to that business's rules. See more on the portfolio page and on our web development page.

You own the system

After the final payment you receive the source code and the admin access to every account. Customer and booking data stays on a cloud account in your company's name, with automatic backups. If you ever change provider, the system and the data go with you.